Utility Website Design

Yes, when it is built for it. When the power goes out, traffic spikes and slow pages send members to social media for updates. We put a live outage map link on the homepage that anyone can open without logging in, keep the pages light and host on infrastructure that handles sudden traffic well.

Give each program a single page with a single enrollment path. Budget billing, rebates and levelized payment are often buried several clicks deep, so members never find them. We build one clear page per program with who qualifies, what it does and a button to enroll, then track how many members finish.

Yes. New movers need to know right away whether their address is in your territory, and a map or address lookup answers that quickly. We add a territory page in plain language, link it from the start service page and include a short note on what to do if an address falls outside your area.

On a dedicated page that stays current, linked from the homepage in the weeks before the meeting. Meeting details, registration and election information often lag the rest of a cooperative site. We build a page your staff can update each year, make it easy to read on a phone and add it to your navigation during meeting season.

Yes. Most utilities use a separate billing or payment platform, and the website's job is to get members there in one tap. We place clear pay and account links in the header and on mobile, keep them working through the redesign and test every link before launch so members never land on a dead page.